Hi, I’m Albert.

I’m a technical writer currently at C3.ai. I create, write, and edit software documentation.

Why is doc important?

Documentation is an integral part of the product. Great product comes with great documentation.

I focus largely on communicating with developers, and I’m passionate about streamlining product usage through documentation!

My approach

Documentation is rarely a single-person effort. Depending on where your docs are at, I’d love to work with you to figure out how to best author and deliver them.

  • Publishing process — I am an expert at using Git and setting up a docs-as-code approach for documentation.

  • Information architecture — I have experience organizing (and reorganizing) documentation in a way that makes sense.

  • Technical expertise — I have an engineering degree, and have worked with highly technical software for my entire career. I am confident in my ability to onboard effectively to your product.

  • UI text and content — Documentation isn’t limited to topics and guides. I have experience writing and editing UI text translations for products to convey information cleanly and effectively.

My true strength lies in educating others on how to write. I strongly believe in leveling up writing skills for the entire organization, not just within tech writing circles.

Let’s connect about possible opportunities, talk about BG3, or chat about writing!

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