Hi, I’m Albert.
I’m a technical writer currently at C3.ai. I create, write, and edit software documentation.
Why is doc important?
Documentation is an integral part of the product. Great product comes with great documentation.
I focus largely on communicating with developers, and I’m passionate about streamlining product usage through documentation!
My approach
Documentation is rarely a single-person effort. Depending on where your docs are at, I’d love to work with you to figure out how to best author and deliver them.
- Publishing process — I am an expert at using Git and setting up a docs-as-code approach for documentation. 
- Information architecture — I have experience organizing (and reorganizing) documentation in a way that makes sense. 
- Technical expertise — I have an engineering degree, and have worked with highly technical software for my entire career. I am confident in my ability to onboard effectively to your product. 
- UI text and content — Documentation isn’t limited to topics and guides. I have experience writing and editing UI text translations for products to convey information cleanly and effectively. 
My true strength lies in educating others on how to write. I strongly believe in leveling up writing skills for the entire organization, not just within tech writing circles.
Let’s connect about possible opportunities or chat about writing!